Online Webinar

Grounded: Product Management Lessons from the Southwest Airlines Fiasco


The recent Southwest Airlines flight cancellations over the holidays hit close to home for 280 Group’s Joe Ghali and his family. They were one of the many passengers stranded at the airport, and it got him thinking about the challenges that growing organizations face in the product management space.

Productside Product Consultant, Joe Ghali, and Founder and CEO, Elad Simon discuss what you can do as a Product Manager to face these challenges head-on.

  • Understand the importance of technical debt and how to prioritize it appropriately
  • How to “sell” the importance of technical debt to your executive team
  • The importance and criticality of your “internal” customers and how their voice can influence your roadmap
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  • Elad Simon, CEO at

    Elad Simon

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  • Joe Ghali

    Principal Consultant and Trainer
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